Solution Design2019-04-11T20:41:50+10:00

Solution Design

We work with clients to co-design solutions based on user-generated insights and data. We believe that a range of perspectives and ideas help to generate the best solutions, so seek to include diverse voices in our solution design process. From SMEs to end users, bringing the right people together and establishing an environment in which all ideas matter helps us create solutions that stick in complex environments. Activities and methodologies we often employ include:

  • Customer journey mapping
  • Problem identification & validation
  • Human centred design
  • Ideation workshops
  • Solution testing and iteration

Examples of where we have applied these include: